Yes, Party City, you lost 3 whole stars because you didn't have my order of 3 balloon bouquets ready (as promised) this morning at 9:30am. Apparently, a male employee by the name of "Sebastian" failed to work this order and a female employee (didn't catch her name), didn't see my order (which was not completed).
Sooo... my coworker and I stood there for 10-15min for them to blow up balloons. They were able to lasso about 5-6 employees for extra manpower and got the job done and balloons did look fabulous, and ultimately did pull it off.
But. It freaked my shit out when I have an event at my job that *I* am leading and a PC employee tells me around 9:37am that the order wasn't ready and no one got it done. Not cool, but nice recovery guys. :)