Horrible service this is not the first time! My husband and I wanted to order Togo we walked in not even a greeting. When we finally got to talk to someone she told us to go to the bar and "Kelly" will take out order. After about 10 mins of waiting for someone to take our order we finally just left. Went to Olive Garden across the street. Really sad because I love Chilis but there service at this location (closest to my house) is just absolutely horrible!