Much of my criticism and compliments have already been detailed very nicely by others, so I will just summarize in bullet points.
1. Great location for walkers, inconvenient for those driving from other neighborhoods. Given that it is geared toward the neighborhood and repeat customer base... (see number 2)
2. Very limited menu selection. Literally turned the menu over to see what was on the back, only to find it empty, thought to myself, 'is this a kids' menu?' Turns out that is what everyone at the table was thinking too.
3. In response to my request for a drink list, our server replied, "We have every beer you can think of in bottle." False. Who wants to play the game, "Do you have {insert beer}" repeatedly in a noisy crowded restaurant? Write it down or memorize it and be able to tell me all of them.
4. A basket of individually wrapped saltine crackers like one would find at a salad bar is NOT an acceptable bread item to serve with hot crab dip. Just cut the carrots and celery into adult human size, give enough of them, and/or add some nice crostini.
5. The clam chowder is very good.
6. The shrimp fritters are pretty good.
I am interested to see if the owners read their own reviews and improve the quality of food and service. It really is a great location, and I so eagerly awaited their opening.