Ultra Patios installed a patio for us in June of 2016. The patio has leaked every time it rains.. The first time was a few months after it was installed, around where they installed a ceiling fan on the patio. Luckily we saw it leaking before turning it on. We called and were told they were not responsible for the ceiling fan. The patio is still leaking, we have been calling for the past 2 weeks to get them out to look at it. They have given us the run around, finally calling and scheduling to come out today. They did not show up or call to reschedule.