Joshua is a liar. A year ago i came in for Direct TV. Josh helped me. I had an online offer they were happy to honor. They printed out the contract and it wasnt the same. So i questioned him about it. He said they were having trouble printing that offer but assured me i would get the one advertised, and wrote that in and signed it, so i believed him. That ended up locking me into a 2 year rate that was quite higher than the advertised promise i was given and no one would honor the paper he signed. His name tag said he was a Direct TV specialist, the store was a Direct TV service location. Joshua said he would get me extra Visa promotion cards to 'offset' his B.S. but never came through. Avoid this store.....or at least avoid Joshua cause he is a liar