Had John come over to the house based on his reviews on Yelp. Came over as requested and wasn't on time, but I understand that some jobs can take longer than expected, so didnt matter to me since I was already home anyways. I had 2 issues that needed to be handled, one was a flourescnt light fixture fix and the other was definitely more difficult process with a motor issue in my outside bbq hood. Basically the motor needed to be replaced completely and John took the specs down and measured out the process, etc. He came over a few days later and fixed the light which was a bit more expensive than i would have liked to see. Could have just bought a new light for that price and would have been nice to know that before hand. We paid him for that with no complaints hoping that the issue with hood would get fixed. John left that day and never contacted us again. I get it, its a tough project. Just let us know you can;t do it and we will move on to the next. If we were jerks for customers, that would make more sense to never contact us again and not deal with us. But we never complained or questioned anything, just never heard back on what we needed fixed.