This place is the shit. As in RAD.
After trying to catch my local neighbourhood pet supply store two seconds before it closed - I got there 5 minutes late, to the lights off/door locked/staff gone - I zipped over to Annex Pet Supplies. It was the next closest pet store I could think of, and though I didn't know its hours on that particular day in desperation I decided to give it a go. I had slacked on going out previously for no apparent reason, and my cats would surely die if I didn't succeed in getting them food (and I really didn't want to settle for that Whiskas aka Cat McDonald's bullshit). I probably arrived at this place 10 minutes after their close - maybe more, maybe less - and I guess I looked sufficiently desperate or something, but the staff unlocked the door for me! She asked if I needed to just get food and I was like YES PLEASE OR MY CATS WILL DIE and she was like KAY GREAT COME IN!!!
Actually just kidding I didn't need to beg or convince her at all, she was more than happy to ring me up. I knew exactly what I wanted to get (and apparently the bag even came w/ a free can of wet food) and she also hooked me up with a frequent shoppers card which means the 10th bag of cat food I would get free. That she bothered to unlock the door to let my unorganized ass in and then to be sweet and thorough enough to even hook me up with a discount card was really above and beyond. I get the impression that this place and the people who work there really care, it may be pet store retail but I feel like these folks dig animals and genuinely want to help.
I'm going to be making this my regular shopping spot from now on!