Very poor customer service. I went to the trouble of sending a photograph and detailed description of the restoration work that I wanted done. Mr. Marble made the supreme effort of emailing me back to tell me that I needed to come to his business in person in order to receive a quote! When I pointed out the obvious fact, from my prior email, that I lived out of state and requested some additional information, he failed to show the common courtesy of even replying.
Fortunately I was able to find several other restoration services with people who actually demonstrate professionalism. Too bad this business can't take lessons from them.