This is going to be a pretty lengthy review, consider yourself forewarned. I've been coming to this pawnshop for a few years now, and every time I come in I marvel at how professional the establishment is. The people working there seem to genuinely enjoy their work and like their co-workers and their boss, Michael. It has a "family feel" which is generally uncommon with other pawnshops. I have bought quite a few items from them and all of my friends that I've taken here have bought something, too. Our collective purchases have ranged from Louis Vuitton, Gucci, Chloe, Prada, diamonds, and DVD's (yes, for like $2). They have a lot of items to offer and their stock changes constantly because of the high turn-over, I suppose. There is ALWAYS something new! I bought a Chanel J12 watch from them about 1 1/2 years ago, got it on layaway with no problems whatsoever. LOVED this watch but not my dream watch. Today, I went in and saw my dream watch, a Rolex Submariner with a black dial! I quite timidly asked for the price and was extraordinarily attended to by Kristine Yee (she's the bomb!). I asked how much the trade-in value of my watch was... she went to Michael, and he said I get 100% credit for the watch I bought 1.5 years ago. Long story short, I am wearing my Submariner as I write this review. I also sold some of my bags to them and I'm pretty happy with the prices quoted. So, if you want to sell or buy some designer goodies... GO TO THEM FIRST! That's really all I can say for now.