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2012-07-17T00:00:00
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After looking all over town for someone to repair my AC, i chose auto air and more. After a friendly and quick inspection, i agreed to the repair that seemed necessary, and left my car to be repaired. When i picked up my car, again, no problems seen. In fact the air was cool. So i drove home happy, but when i got back in my car two hours later, the ac was gone and back was the hot blowing air. As it was now 7 pm i waited until the next morning. I took my car back to see what had happened and after another quick inspection they said they would need my car for the day because the hose that was repaired wasnt done properly. I received an apology for this and was promised it would be fixed asap! I returned later to get the car and again the ac was cold, so again i was happy. Two days later i lost all my ac again. Bummed i contacted the company. They told me "to do any warranty work, if thats actually the problem which is highly unlikely because we have looked at that hose twice and we dont make mistakes, it should be as early as friday". I said "friday??? Its monday! Why so long?" i was told "take it or leave it, we are busy". I drove to another shop and had them sinply check out my system. It was out of ac, the hose they fixed was still broken, and what was crazy to hear was the mechanic asked me "you took this to auto air and more didnt you?" I was suprised because i didnt say that to anyone. I asked how he could have possibly known that. He said because it "looks like their work, soldered joints on the old hose that are cracked, bad crimps on the fittings, etc." he showed me the hole in the hose. The new mechanic repaired it with a new hose and recharged the system. Now i have had ac for two weeks with no problems. Stay away from auto air and more. I spent $415.36 and got nothing for my money! Buyer beware!! -Tyler
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