These guys are absolutely terrible. My cousin has actually had his car damaged multiple times by these guys, it's like they don't know what they're doing 90% of the time.
When I went I wanted to check out a Toyota Celica they had on the lot. The guy first asked where I worked (by the way, don't tell them you're an engineer) and if you're making a lot of money they'll try getting you to buy more expensive vehicles. Then they'll make assumptions that "well you're a kid, and kids love turbo engines". That and the guy said "hey, here's a Pontiac selling for $40,000, it's nearly the same as the Toyota and you'll have a turbo engine!".
Those guys make me gag. Don't even bother with these looneys, take your car somewhere else PLEASE.