I remember enjoying eating at an A&W one time I tried it, but this experience was nothing like that one.
First, I was in a large group. We could immediately tell this threw them off, but rather than handling it well they took 15-25 minutes for every order and most were done sloppily.
My fries and large root beer float took 12 minutes from the time stamp on my receipt. Not a single apology.
The fries had a stale chemical taste. The root beer float was abysmal. The ice cream was so gritty that I couldn't even drink half of it, despite my love for root beer floats.
After finishing my fries, I noticed a small bug walking across the wrapper.
I probably won't be in this area again, but this has deterred me from A&Ws in general. Terrible.