I wish I could give this place no stars, but i had to pick one to continue to write this review.....
I wanted to treat myself to a mani/pedi for my birthday today....I had recently been doing some gardening that created calluses and deep dirt that my regular foot exfoliator was not able to remove. I specifically asked them if they used a razor here...They quickly said "yes, go pick your colour"...so i did.....
The treatment on my feet was quick and careless...she used an exfoliating brush that was not effective in removing the calluses nor the dirt. She did not do any cuticle cleaning, simply pushed them back. The massage was nothing more than rubbing cream onto my legs and feet.....Anyway...upon examination of my feet, they were still dirty, and still callused...I asked her to use the razor, she said my skin was too thin and i'd bleed...(not true, have had like 150 pedicures in my life, never bled)....So i said, if you can't use the razor can you at least get the dirt off....she scrubbed my feet again said..."See, still dirt".....like it was my fault she couldn't get it off......
The whole time I know they were talking about me...although I couldn't understand them, their body language, snickering, and facial expressions spoke volumes. I can respect them reacting this way if I was being unreasonable or rude...but i was not behaving this way at all.
I should have left it at that, but i let her to a mani as well...Still have cuticles and now skin tags from improper cleaning. I left without tipping or even waiting for my nails to dry. sigh.
Long story short....AVOID THIS PLACE. There are many in the area that i'm sure without even trying, could do a better job and treat you with better customer care.
PS: tried to post pics of my feet/hands...but didn't seem to work. sorry.