This is a very busy location, but as soon as I walked in they had someone available to start on my manicure. The lady that helped me was very nice, but she was hard to understand. The reason for the two stars is that after the manicure was completed, my nails were not dry and they got messed up. I got them fix once and after leaving the location they were still not dry. I left very unsatisfied and might have to re do them myself.