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2015-05-11T00:00:00
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We have visited Pot Liquor on 4 different occasions and really enjoyed the food and service. For Mothers Day we brought our friends and their parents anxious for them to have a good experience. Unfortunately we were very embarrassed. First our reservation wasn't recorded. Because I remembered the name of who I spoke to, they honored the reservation and sat us 30 minutes later. It took 15 minutes to get drinks, then over an hour and a half after ordering to get our food. It came out sporadically with some meals cold and some hot, and not all at once. The sliders were cold and dried out as if they sat for an hour. (The person that ordered that dish became very ill vomitting later that day.) We spoke to an unapologetic manager that offered nothing to resolve the issue. Even stating that the food order was put in only 45 minutes prior. So either he was blaming the server or we were mistreated. But 45 minutes is still too long to wait. Nothing was comped not even a soda, the tip was on the check because we were a big table. That tip was not deserved. Other tables got appetizers comped, but nothing for us until after we paid when someone from our party finally demanded some compensation for being there 3 1/2 hours. The saddest part of the day was looking around our section and seeing the deflated mothers and families on what was supposed to be a special day. I'm certain they lost many customers. We will not return. Las Vegas has too many options to tolerate this awful service.
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