Rating is based solely on weekday lunchtime sit-down. It never really gets jam-packed at lunchtime, but the service tends to be slow at this location. There's usually only one staff member handling the entire dining area.
Considering the time restrictions of the typical work lunch break, you'd expect a chain restaurant to have quicker service during weekday lunch hours. Not the case here. Most times, your lunch, from the moment you sit down to the time you pay your bill, will take close to an hour.
I'd highly advise ordering quickly and asking for your bills at least 10 minutes before you need to pay.
Foodwise, it's a chain so it's pretty standard fare. I really liked the taco mix and match - 3 for $12.99. You can mix and match between breaded shrimp, fish, and jerk chicken. The fish and breaded shrimp were pretty good, but the jerk chicken was seriously lacking in flavour. One unique aspect of this dish was that the 3 tacos were presented on top of a gigantic tortilla, with the edges hanging off the edge of your plate. This was oil drenched, but I have to admit, it tasted really good. Seasoning was perfect.