This place was disgusting and the people were rude. I came on a business trip and they tried to charge me and my coworkers for the rooms even though they had the company card on file. They refused to work with us and refused to accommodate us. I woke up with bugs in my bed and the lady acted like I didn't know what a cockroach was. On top of that, even if it was a cockroach it's still unsanitary and unacceptable.
The room never looked like it was clean, and it definitely needed some remodeling. You would think that for the price of the rooms they would take care of them, but I guess that would be an inconvenience as well. I will never stay at another travelodge if this is how they treat their "guests." Take pride in your work, and for the love of all that is holy act like you actually care. From day one, not a single one of your employees actually cared.