Charlie, the owner of the company came out and cleaned our carpets and did the very best cleaning we have ever had. This was our first time using Greenway and Charlie did an incredible job. We have a 16 year old doggie/baby who has become blind and deaf, and has had many accidents in the last 6 months. She still seems to have a zest for life, though, and Charlie did an outstanding job of removing stains, spots and odor from our carpet. He also told me exactly how to treat anymore "accidents" until we have him back again. I truthfully thought our carpet was beyond saving, but he saved it and made our home "company ready" once again. Thank you Charlie!