Do NOT expect timely service....or really any service at all. Thankfully, due to them not getting me a quote because "they are busy", I found Andrews Party Rentals and went with them for an event. Also, as noted in other reviews, keep in mind that they will not actually bring the items to the location, but actually only dump them off curbside. Maybe it's just me, but I'm not keen on dragging tables, linens, heaters, ,etc off of the curb and into the actual location of the event. I gave them 1 star only because you have to in order to post a review.