I have been using Rowan to manage my rental properties for approximately 3 years now, and I have to say it was one of the best business decisions I've ever made.
Dealing with tenants and seemingly endless "upkeep" issues with the properties was turning into a full time job for me, with no such thing as "business hours" when a tenant had an emergency in the middle of the night.
A business acquaintance recommended Rowan to me. I called, and in less than 24 hours they had taken over all the headaches of managing my rentals for a very reasonable fee.
The paperwork involved was simple, easy to understand, and fast to fill out.
Now I can go months without hearing a word about the properties...rent is automatically deposited in my account every month, great online statements, they look after all the HOA stuff...all in all a perfect way to go.
Most of my dealings have been with Heather, who is unfailingly helpful, friendly, and professional. She has gone out of her way on quite a few occasions to accommodate my somewhat weird schedule. (ex. Picking up keys by my personal house at 9pm so I wouldn't have to make it to her office during business hours)
In my dealings with the other staff, they have ALL seemed equally as professional and friendly.
I would HIGHLY recommend this company to ANYONE who is looking to have their properties managed, looking to lease a property, or buy/sell a property.
They're sanity savers!