I enjoyed my facial and the products however I had two negative experiences here. First time I went my facials were half off. The owner Marijana did my facial and recommended what I thought was one facial. At checkout she said " I am going to give you this to use on your face for the next week." It was a sample pack of face wash and moisturizers. It was not until I got my bill of almost $400 when I was a little upset (especially since this was supposed to be an inexpensive visit being the facials were half off) I noticed on the receipt she charged me for the sample pack that I thought she was "giving" me. I decided to give it on more try despite that experience because my friend swears by the facials. The second visit I went in very specific in what I wanted I told her "I only want the jetpeel facial ". So again when I was checking out and spent my over $200, I was upset. There were three diff charges in my receipt for an anti aging facial/acne lift/jetpeel, when I specifically told her what I wanted. On my receipt with my future appointment in April it already had three facials picked out for me that I never had picked out of even discussed wanting with the receptionist, it truly is a scam! I tried calling as soon as I got home and was told she would call me back after her client. The next day I called three diff times since she never called me back when she finally answered. I told her I felt taken advantage of and my concerns and she did nothing beside say she would give me another sample pack on my next visit and that it was a misunderstanding. She even proceeded at the end of the conversation to say "I understand you may need to go to a salon in your budget" insinuating basically that I'm poor. Never will I return here or recommend anyone. Terrible customer service and truly took advantage of me. You should not feel stressed about what you are spending and someone taking advantage of you during a relaxing time.