I was a little hesitant to come here, to be honest. When I had called to ask about piercing prices, the person on the phone was less than pleasant. Upon entering the shop, I then understood why. For being later in the night (we got there around 8) the place was packed! They had clients in all chairs and many people waiting. I would be a little short on the phone as well! The piercer, Mike, was very sweet and focused on making sure the alignment was correct. I got both my lobes done and he was very quick about it. He explained after care fairly well and was great about not seeming to want to rush, even though there were a lot of people behind me. I would recommend this place for sure, but call ahead as they're popular!