This was the bakery included for my wedding reception and so I contacted them to set up a tasting. On the day of, there was some tragic event that happened minutes before my tasting to someone who worked there. They still continued on with my tasting and gave me all the attention I needed. I thought this was really good customer service considering they could have cancelled my appointment, but they made me, the customer first.
I wanted a fancy bling bling cake and although that is not what I got in the end, I was still happy with the taste of the cake. I believe it was Yamilet who helped me. I told her how I wanted diamond bling and lace and she drew up some ideas for me and even said if there were specific colors of ribbon/lace I wanted I could buy it and bring it by and she would just place it on, which is what I did. I thought that was really nice instead of just making me choose what they had there. I guess they have experienced enough bridezillas to know I was a perfectionist. She did give me pricing on the specialized bling cake stand and sugar flowers I initially wanted, but when I found out the cost I ultimately felt it was not worth the money. It was very expensive but giving them the benefit of the doubt, I do believe other cake companies would have been expensive too for the items I requested. I have seen pictures of their work and I am sure it would have been beautiful if I spent more money.
I did express that I wanted real flowers instead to be placed all along the cake and I showed a picture of the draping flower look I wanted. The top of the cake was filled with real flowers. The rest of the cake had 1 rose on the bottom layer and 0 roses on the middle layer. It's been so long I can't remember if this was their responsibility to add the flowers or the florist's responsibility, but whoever it was did not give me the amount of flowers they had made it seem I would get.
The taste of the cake was 5 stars. I usually am not a fan of wedding cakes but this was moist and delicious. After the wedding we ate the top layer with our family the next day and we really enjoyed it.