We recently adopted our dog from my mom-in-law who lives in Casa Grande and I wanted to get Bruno in to see a vet in Tempe. I looked up a few offices and saw this location had an awesome rating. I was pleased to see someone I respect, Shayna K. from Scottsdale Doggie Suites, providing a 5 star rating and that was it.
I immediately decided to make a new patient appointment for my furry baby. The office is clean, the staff is nice, and they made Bruno feel right at home.
Dr. Berthiaume came in and was very informative. I think he could tell I was a nervous "new mom" and he helped me stay at ease. He suggested one medication for Bruno which is for heartworm prevention but didn't pressure me into making a purchase right then and there. He gave me a pamplet on it and told me to do some research on my own first. (AMEN!)
When I told them about my concern about him scratching his ears a lot, they took swabs but didn't run them. Dr. B. said if he saw anything "bad" he would have ran them for a test but didn't want to charge me for anything Bruno didn't need done. He suggested to have Bruno's stool tested but said we could bring in a sample anytime and they would send it off then. There was NO pressure to have tests done so they could get money out of me.
They genuinely cared about Bruno and my wallet. I will be going back, this is going to be my dog's doctor, and I appreciate how awesome everyone was. It is so refreshing to find a place that really care about the patients they see and the owners.