I've been to Starz many times since they opened and had never had a bad experience, until today. I should had taken it as a sign when I got there and the entire staff was sitting outside. When I say the entire staff, I mean the two people working today. I ordered a Greek salad with extra dressing. I shouldn't have bothered. The salad itself was good but the Greek salad dressing was 99% olive oil and a sprinkle of spices. After getting our order the whole staff, both of them, came out and sat in a booth. A customer came in and was greeted with "Hey! Do you know what you want or do you need a minute?" Nobody got out of their seat when a "potential" customer came in. I think that he left without ordering anything. My problem isn't really with the food. I could have sent it back if I didn't like it. My problem is the lack of respect for the customers and the owners. I heard one employee tell another customer, who also had a problem with his order, something about having a new owner. An owner has to spend the time and effort to ensure that his staff knows how to present themselves and the business in a positive manner. Today's staff apparently don't know how to do that. To the new owner, Good Luck. You're gonna need it.