Booked an appointment at Northlight Counseling a month ago, had my husband take the kids to preschool, arranged to be late to work, and navigated crazy Phoenix traffic for 60 minutes during rush hour only to have them tell me they made a mistake and didn't have me on their schedule. Now they can't get me in for another month! Ugh! I don't think I will be going back. They did apologize, but I will not risk having this happen again. It's too bad because I had heard good things about Dr. Hicks.