My friends and I were craving some sweets after dinner and spontaneously decided on Soban as we were passing by.
You enter from the side of the venue and walk up stairs. You pass by their washrooms on your walk to the cafe: one women's and one men's washroom stall. It smelled disgusting and they ran out of toilet paper....
At the cafe, we were allowed to sit wherever we wanted because it was only half full. I opted for Fruit crushed ice and it was AMAZING. I recommend it to everyone who wants something sweet. The ice had some sort of sweet drizzled over, and it was topped with cuts of kiwi, strawberry, cherries, and more. It had a large scoop of strawberry ice cream drizzled in what I believe was condensed milk, as well as a strawberry drizzle as well. It was soooo good. I would go back and get through the mediocre customer service just to have this dessert again.
That being said, my friend was served a cake slice without any utensils, so I had to ask for them and they were wet when I got them....also, they don't do cafe art like some other cafes in the areas. My friend enjoyed her matcha latte though. The cake was also highly praised. Great food. I'll be back!