I go there a lot; love the large selections. It's hard to find a CS rep when you're trying to find something but all in all...not too bad
What I don't like is the discounts they keep mailing me. Every time I go to use one, they tell me it doesn't pertain to my purchase because one or more of the bottles price ends in a 7 or 9 or some other reason. If you're going to market people so they come and shop...make it simple to use the offers.