I don't know what everyone is talking about. The service was great, they came by to check on us a lot, maybe they are improving from all the negative feedback in service? Pho Dac Biet was very satisfying and authentic, broth was excellent. Fresh coconut (actual fruit) was perfect and eating the fruit with a spoon was easy since they brought us young coconuts and not old ones.
My group all paid separate and we believe we were all ripped off a bit. Didn't make sense that my pho + coconut drink came out to be $13...but didn't notice til after I paid and thought about it. The rest of the group felt they might have been jipped a few dollars too. Make sure to be conscious of what you are paying because they don't provide a receipt when you pay at the cashier.