My girlfriend asked for a balance rotation. they tried to take advantage of her poor knowledge of vehicles by charging her for an alignment and rotation for $116. She had a coupon for a balance so they knew exactly what she wanted. They covered the mistake so we didn't pay. Later on I was working on her car and noticed that one tire was badly wash boarded and bald on the edge. That obviously shows they didn't do a rotation or they would have seen that or they just didn't care for her safety. Fuck these bitches. I wish I could give them negative stars