J&M has cleaned our carpet for about 15 years. They've been with us through two houses and even helped us with water damage and restoration. Liz in the office is a doll and a customer service goddess. She knows me and our family well. I have no idea how she remembers the details she does. I trust the technicians in my home alone. They are honest, on-time and do great work.
We thought the carpet in our new home would need to be replaced before we moved in, but after J&M worked on it, it looked new again. Love J&M!