Please save yourself the screw job if you are trying to sell your car by consignment. Despite poor e-mail communication prior to going in, we opted to use their service to sell our car. Months of listing fees later, when my husband truly needed the money for the sale of the car after open-heart surgery, the finally auctioned it off on-line. Then the real screw job began. Lies about how long the transaction would take, lies about where the money was, lies about who lied, lies about their fees, lies about getting our custom plates back. And believe me, we wish we'd kept the damn car, might have come out better in the end. I would not recommend them to anyone, ever.