Well, let me start by saying my expectations weren't overly high to begin with so it should have been easy to impress, or at least, not to disappoint. Secondly, perhaps I would be able to give a higher rating if we had had the chance to eat more than one duck bun in the 1hour and 20 minutes we sat there. Sadly we did not, even though we had ordered our dishes shortly after sitting down. I don't mind slow service if there is a reason for it. What I don't understand, and have little patience for, is flippant, dismissive service. More on that later. Let's review the one piece of food we were able to eat. The steamed buns which are suppose to be their signature item.
Duck Steamed Buns - have these people ever eaten a steamed a bun? Ever? Once? In their whole lives? My guess is no. Steamed buns are meant to be soft and delicate. This was more like duck stuck between a stale pita. To be fair, the duck had some flavour. Some. When I asked if they had any siracha I was told their kitchen was too busy and we would have it eventually. (seriously? It is hot sauce)
At an hour and 20 minutes in we asked our waiter to cancel the rest of the order and bring us the bill. She brought the bill however everything we had ordered (yet not received) was on the bill. She then explained that she could not take the items off because they were already being prepared, to which I almost laughed out loud. Long saga ensued with the manager where he and I went back and forth about us paying for what we ordered vs us paying for what we received, two drinks and one app, and close to 10 minutes later I won.
It is important to note that this dialog occurred right in the dinning room in front of other customers. Luckily there were only a few other customers actually in the place so not very many people had to hear the crap these guys were trying to pull. Lucky for 3030. Not so lucky for us though, was that the fire alarm was going off all night.
I would give this 0 stars if I could.