I'm naturally inclined not to write long reviews, but there is so much I can share about our awesome experience with Susi and team, I couldn't but let myself loose...
Susi's knowledge of school ratings and the quality of surrounding communities/wards is second to none. Being a parent herself, she is able to tie back complex rating metrics to genuine concerns a parent typically has about schools/neighbourhoods.
She was very empathetic in dealing with our emotional roller coaster while buying our house, yet she stepped up assertively when highlighting a potential pitfall in a house or within the process.
Susi has surrounded herself with a network of qualified resources/professionals... Everyone who works for/with her knows by heart her bullet proof process and execute with military precision.
When a colleague/friend from work introduced me to Susi, given my friend's over-zealousness, my sceptical hunch was that they must be friends... little did I know that few weeks later my wife and I will end up with a beautiful house and a sincere new friend.
I wouldn't mind going again through the process of buying a house, since I'm sure Susi will have our backs!