I have had a Harmony home for just under 3 years now. I have to say firstly that I love my home layout. However aside from that the level at which they are will to cut corners to build a home quickly is ridiculous. Since I have had the home I have repeatedly complained about the upstairs AC. The representative harmony sent the first summer said that is was normal for the upstairs to be warmer and looked no further the next summer I again complain and they stated that it was out of warranty and to contact a AC repair company. I did and they simply refilled Freon and did not check for leaks (admittedly this is my fault). This past year I contacted another AC company Legacy Air (great company by the way) and they find a pipe that had not been welded at all in my attic. I contacted Harmony homes to at least assist in the financial damage since this was negligence on their part. Costing me $800 and roughly 21 lbs of Freon leaked in my attic (over the years). Also, when I went into the attic/crawl space there was a bunch of trash a bottles left behind from the builders. The final time the Harmony home warrant department denied me they did even give me the courtesy of a call they just text, which to me seems very unprofessional. That aside I had repeatedly asked them to repair my balcony rail which looks like it had been dragged behind the truck prior to installation. They kept telling me they would send someone to paint it an they never did. almost 3 years now. Admittedly I only asked three time but it should be more than one. I should have took it as a sing this was a bad company since they were even willing to show the home to me prior to sale in that condition. I just don't want anyone else to fall prey to them. When you spend so much money on a home you want piece of mind everything is functioning properly and not waiting for something to go wrong.