THE GOOD:
-We've lived here for over a year and it was okay for the first few months. We were lucky enough to have no one above us so it was quiet and we've always felt pretty safe.
-The gym and office are beautiful, and the renovated kitchen looks pretty good too!
-People at the front office are mostly polite, which is actually impressive because I'm sure they get a crapload of complaints but can't really do anything about it.
THE BAD:
-Recently the noise level has escalated exponentially. We hear EVERYTHING our neighbors do so there's constant banging and slamming of doors on a daily basis. It's annoying and very off-putting when we have guests over. So when they decide to blast music and literally scream at 2am, we can't sleep. I've never once seen a security person, let alone seen them actually fix this problem.
-Every time our neighbors decide to smoke weed, it seeps into our air vents and our place REEKS. They did send out a notice to our building warning them to stop (which I greatly appreciate) but it still happens pretty regularly. I get that weed is common, but it is still illegal and I do not enjoy showing up to my workplace smelling of it.
-We've had issues with our mail going missing and not being at the front office. Hundreds of dollars worth of merchandise has gone missing on their watch and they don't appear to give two shits about it. I do know that under new management, there's a new system in place, but I simply don't trust them to handle my mail anymore.
-The laundry situation is pretty annoying. We paid extra to have an in unit laundry option, but it's the most inefficient piece of shit I've ever seen. One small load of clothes takes about 4 hours to fully dry since it's a 2 in 1. Since it's a washer and dryer, it "steam dries" everything. Only there is no vent for the steam to escape, so you have to take the clothes out and shake them out only to pop them back in for another 120 minutes because you realize they're still soaked after 2 hours. You also cannot take them out in the middle of the drying cycle because the door locks and it won't open for anything, unlike a normal w/d. It's so frustrating to pay extra every month for an appliance that flat out doesn't work. Who has 6 hours to do ONE load of freaking laundry? I'm also convinced that there is mold growing in that steamy little box, so it's just not worth the extra $100 a month.
-Our A/C unit has a leak in it, so every time it rains, rusty water pours onto our carpet. There was a time where it just kept happening even when it didn't rain and it was like a mini waterfall coming from our ceiling. We put in a request to get it fixed and hoped it would be taken care of within 48 hours, as promised . We didn't hear from them for a week. It was only after I sent an angry email that they finally sent someone. I am glad that it's not a regular thing, but it does still leak every time it rains.
-The water is shut off with no notice for hours at a time. I'll wake up to get ready for work, only to realize I'm unable to brush my teeth, shower, wash my hands, or cook. I cannot stress how inconvenient and infuriating it has been to randomly have no running water for literally hours at a time. Today, for example. Our water has been out since 9:30 am. It's 3:30pm right now. This is inhumane and absolutely unacceptable.
I have no family in the area, so often times I will have to go to the nearby gas station just to use their restroom. This happens way too often and last I checked, we live in Tempe, not Ethiopia. We pay almost 900 to live in this 650 SF box, so I don't think it's unreasonable to have the "luxury" of taking a shit in my own home.
Do not live here. Do not be fooled by the front office. This place is ghetto and overpriced. There is nothing "luxurious" about not having running water on a regular basis. I really regret moving here and I feel so horrible about referring my friends here. Thankfully, we are all putting in our 60-day notice and leaving this horrid place.