We are in the process of moving and they have not yet delivered our stuff but this rating is based on our experience thus far. They picked up our boxes close to the date they had originally given us. The movers/workers were nice and professional. They have not been in communication with us after picking up our stuff. when we have called they were rude and seemed annoyed that we called to get an update. Apparently the 14 maximum delivery date begins on the date we said we would be available for delivery and not when they picked up our stuff- would have been nice to know this beforehand. We are going on vacation and now I am worried that they won't deliver before we leave. I will update my review when they deliver. Jason