Dr. Muratore and virtually everyone we interacted with were so kind and helpful when my cat Tornado encountered unexpected difficulties in eating after a dental cleaning and tooth extraction. I couldn't get him to eat anything at all for days and it was very puzzling and I was beyond afraid that I was losing him. They worked tirelessly to answer our phone calls, fit us in to their busy office schedule numerous times, monitor him on a daily basis, run diagnostics on him, and Dr. Muratore ultimately diagnosed him with a rare side effect called Trigeminal Neuropraxia, which is temporary condition, but requires assisted feeding until he can eat on his own. They provided what I needed to do this and thankfully, Tornado is able to take on nourishment and looking forward to the day he can crunch on kibble again.
They were more concerned with getting my cat well than collecting fees for the services they were providing. I felt that their fees were more than reasonable and they all devoted an enormous amount of time to Tornado and his anxious Mom.