I've been here maybe 4-5x in the past 18 months (3x for lunch and 1-2x for dinner) and it has become worse and worse. Food is good but service is not.
Service: I feel like they are perpetually understaffed. I understand the restaurant gets really busy, but management should know that and staff accordingly. Whenever I'm here I feel like I am often looking for our server (or any server) but they are all rushing around and seemingly avoiding eye contact. I mean, they aren't rude, but they are adequate at best. Water didn't come until our appetizer arrived and I had to remind our server about our other drinks when our mains came but our drinks hadn't. Wouldn't be a big deal if it happens once, but I feel like service is always lacking here.
Tonight's dinner consisted of:
Crispy spring rolls: 3/5. They were fine, nothing special. We wanted the fresh shrimp rolls but they had run out of fresh mango for the night so they couldn't make it. On the same strain, I would assume they also couldn't make their mango salad. Mango seems like an important ingredient to be stocked up on at a Thai restaurant, no? It was about 7:30 on a Thurs night so it wasn't that late either.
Nua gra teaum (stir fried garlic beef with egg and rice): 4/5. I liked my dish. It was tasty although maybe a bit plain.
Gaeng phed (red curry with chicken): 4/5. BF had this dish and he liked it.
But really, I'm pretty disappointed with the service and this is probably my last time at this location. There are many other Thai places in the city that I would rather spend my money at.