False Advertising and sales tactics.
Bought 5 appliances 5 years ago and was offered to purchase 5 year Full circle warranty. I was told by the account manager that we can get the credit back after 5 years if we were to not use the warranty service within the first 5 years in the form of gift cards of any denomination etc.
Well called them today a month before 5 years and found that since we bought 5 appliances the warranty cost of a $100 on each appliance can only be used towards 1 item or package one at a time so in other words if you like a package deal you only get a $100 credit towards the price of the package and will have to pony up the taxes on the $100 that you are receiving credits against.
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We only have 3 months to claims
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We can only claim Furniture, Mattresses & Accessories
So within the last half an hour I spoke to three Customer service representatives provided different information perhaps they were easing me into not getting irate by each telling me the irritating terms of the warranty refund.