This was my first and likely the last time I ever go the Pei Wei!. The one staff member taking and bagging to go orders was quick to take my order, (Orange chix & Teriyaki... Chix only) Then I got to stand and wait for 20 minutes. I watched one order sitting on the counter (no heat lamps) and when the customer who had placed the order/paid on line came in she was told they were still waiting on part of the order. Food came out erratically, items for one order and then items for 2 different orders. (none of which were complete of course) When I finally got my order, the other customer was still waiting on the online order item??? Food isn't bad, but the service/efficiency sucks! It's hit/miss at best and slower than water running up hill.
"IF" you're going to go there anyway, have a LOT of time & patience!! also don't bother to order ahead, it won't be ready when you get there!