Good at 4:15 p.m. the place was empty and we were told it be a 15 minute wait. That should have been a clue to leave at that point. However a manager came and told them that they should see people. Service was absolutely horrible slow inadequate useless. When we finally got our food 20 minutes later it also was horrible. Service deteriorated as they went on. Not sure if we will attempt another TGI Fridays or just totally write it off our places to eat.