I want to give this business more than 3 stars, but I can't.
Jonesy's is one of those neighborhood cleaning & alteration shops where they remember your face (and some times your name), and the owners are a friendly husband and wife team.
The thing is, my experience with them was inconsistent. When they do well, they do really well. When they don't, they really don't. Their staff keeps changing, and the new gal has shaky hands. To make matters worse, they lost my favorite skirt. It took 3 months for them to remedy the situation, but it required several visits on my part, phone calls, waiting and more waiting, and a reimbursement check that got lost in the mail.
I like the idea of Jonesy's, I like the owners of Jonesy's, but something is missing. I hope they improve on that something, so I can return with confidence some day.