The customer service here is wonderful. The sales associate I had here is from the Bay Area as well, and she was reminiscing her bay area days with us. She found out we were newlyweds and she was was one too and we were talking about our weddings. I was looking at different handbag collections and she took me around the whole section and even let me take pix on my cell phone so I could ask my friends at home for opinions :) haha.