Prices very high, customer service mediocre at best (although they really do try), food good assuming you don't get sick like I did.
M'lady and I decided to try a Bier Markt location yesterday, and all-in-all, I wasn't insanely impressed. M'lady said that it was the best place I'd ever taken to, however I found our server to be not overly attentive, where she had to be reminded by her co-workers who were bringing us the next dish to clear off out table of the plates we were done using for a while by that point.
I had oysters, which we're suspecting is what made me nauseous for the rest of the night, as we shared the rest of the food m'lady and I had, and she never got sick. We also found it interesting that the server advertised their main beer as "going down easy as it's only got 5% alcohol in it," yet m'lady felt intoxicated after a single pint.
The prices were quite high, although to a point I would've expected that from what I had heard from this chain.
So all-in-all, I'll likely try another Bier Markt location, but this specific one I very doubt I'll be going back to.