The first time I brought my dog to this salon she had a matted face, long shaggy hair, and definitely needed a good cleaning. I had just rescued my dog from the shelter and was worried about her being away, and how she would act. When I walked into the salon it had a great feel, and the staff was welcoming. I told them she was a rescue and this was her first trip to the salon. They said they would give her a blueberry facial to treat the hard spots on her face and give her a fresh cut. I left my little girl there and was called about an hour later to pick her up. I was very impressed about how quickly they got to her and finished her up. I hurried to the salon to pick up my dog and she looked like star! She had a great cut and it was better than I could have imagined. I definitely recommend this salon for your fur baby!