Brought my cat in due to a recommendation from my vet. Although they specialize in dogs, my long-hair BIG cat has a major matted hair issue and I could see it was hurting him. I have had him to other groomers in the past, but they found him too powerful and strong and awesome to handle. Brought him here expecting the same result, but the ladies really likes him and were very caring and careful and made him matted hair free and I peeked in while the haircut was going down, and he was just flopped over taking it like a champ. This place is the best. Giving it 11 Knuckles out of 11.