The employee on duty was very helpful and friendly. My family and I decided we wanted to try a different type of dessert so we went. All of the macaroons we tried were very delicious. We also got a soft cookie with filling in the middle, none of us cared for that-but the macaroons were so good we can over look that. Any time we are back in Charlotte at the mall, we will make a point to stop by and get some more macaroons.