I got the 10x10 unit as a special on Memorial Day and moved my stuff here as part of my relocation from CA. The on site manager, Marie, is very good. She's professional and helpful. I absolutely concur with the last reviewers - Isabel M & Jaime S. Buying a lock & insurance is mandatory which inflates the price. Office hours is the only time for bathroom/cart use. No trash bin on site. Lastly, the smell (like dog poop) always seem to hang around. I go in my unit and come out smelling bad. Don't know if some dead animal got stuck somewhere in the units. Also, just in...there's a surcharge on credit card use to pay. Gotta use debit/checking to avoid cost. However, the price I got is very low with the special so I guess I will stick around until I can move out my stuff to my new house. Can't wait.....