I gave Frost Bites 5 stars. Why not SnowFlake?
Is it location? Nope, location for SnowFlake is even better. Located near some great restaurants off Spring Mountain, SnowFlake is in an ideal location,
Is it taste? No way! SnowFlake still delivers when it comes to their selection of flavors and toppings. Black Sesame is phenomenal. Then top it with red bean and sweetened condensed milk, and it's on!
Is it texture? Heck No! Read the other reviews and I concur, no one makes their shave ice as smooth and creamy as SnowFlake.
Is it price? You get what you pay for. Here, you get more. Big on portions, little on price.
So what is preventing me from following the 5 star trend that my fellow Yelp peeps tend to give this place? It comes down to the service for me. I was lucky to always have Will and Mike whenever I hit up Frost Bites. They are the best. There was no Will or Mike on my visit to SnowFlake. What I got was a few employees that rather be unprofessional behind the counter (joking, laughing, hugging, etc). I was also bummed that the kid's cup is no longer an option. Don't get me wrong. I love this stuff, but an ice cream size scoop is more than enough for me. Dear SnowFlake...bring the kid's size scoop back. Calm down Las Vegas Yelp...4 Stars is still a great rating.
YELP PERSONAL CHALLENGE 2013 - (440/500)